Business Development Manager

Job Overview: The Vacaville Chamber of Commerce (VCC) is looking for a highly motivated, outgoing, and engaging person to join our team to maintain and grow our membership, as well as generate revenue streams through support of our fundraising and business activities. The Business Development Manager (BDM) will conduct membership sales and retention efforts, assist with the development and marketing of member benefits and services, and assist with implementation of Chamber events and activities. The Business Development Manager is an integral part of our operations and needs to be self-motivated, enjoy interacting with a variety of people, and willing to be part of a cross-trained team that supports each other’s duties and the goals of the organization.
 
Essential Functions:

• Work with the President/CEO to develop and implement a comprehensive membership growth strategy that aligns with the Chamber's mission and revenue goals. 
• Initiate new membership sales through cold calls, business license reports, and other leads to achieve VCC membership goals.
• Work to attain a high membership retention rate through frequent contact with existing members as well as contacting overdue accounts and working with them on a plan to retain their membership.
• Serve as the primary point of contact for new members and engage them in the activities of the VCC.
• Serve as the primary point of contact for existing members, focusing on understanding and fulfilling members’ needs to retain their membership.
• Conduct Member Orientations to groups or to individuals, showcasing the benefits of membership and deepening connections with members. 
• Act as a liaison for VCC committees as assigned by the President/CEO, including Ambassador and Membership committees.
• Coordinate and execute ribbon cuttings, mixers, and Ambassador activities.
• Assist the President/CEO in crafting sponsorship packages, acquiring sponsors for events and programs, ensuring sponsor benefit fulfillment. 
• Keep current and detailed records of membership calls, contacts, leads, appointments, and fulfillment of member benefits utilizing the VCC’s CRM program, ChamberMaster.
• Collaborate closely with staff across all functional areas to deliver valuable information and deepen engagement with our members to increase retention and generate new member and sponsor opportunities.
• Act as liaison for VCC committees as assigned by the President/CEO, including Ambassador and Membership committees.
• Support VCC events and activities through a variety of tasks including promoting ticket sales, generating sponsors, and identifying opportunities for member participation.
• Prepare and submit to the President/CEO a monthly Activity Report.
• Meet or exceed established revenue goals and prepare a monthly Commission Report for President/CEO approval. 
• Attend staff meetings as scheduled.
• Other reasonable and agreed upon duties as assigned by the President/CEO.

• Focused on listening to customers’ needs and tailoring sales presentations to solve their problems and meet their goals.
• A high level of customer service etiquette and pride in customer satisfaction.
• A team player, with an aptitude for collaboration who is willing to contribute in any way possible for the good of the organization.
• A creative thinker who will contribute innovative ideas knowing that not all of them will come to fruition.
• Ability to develop and implement a plan of action to reach job performance goals.
• Self-starter who works well under pressure to meet deadlines and has the ability to function well in a fast-paced, dynamic environment with competing priorities.

• Relationship-based sales experience with membership sales experience a plus.
• Excellent communication skills, both verbally and in writing.
• Knowledge of Vacaville businesses and the community.
• Strong analytical skills, including the ability to identify and solve ambiguous problems.
• Successful project management experience and excellent organizational skills with high attention to detail.
• Experience working with CRM programs (ChamberMaster a plus).
• Must be proficient with PC-based desktop publishing software (Microsoft Suite and Google Workspace).
• Ability to move 50 pounds.
• Current California driver’s license.
• US Citizenship required, plus the ability to pass a background investigation.
• Fluency in Spanish is a plus, but not required.

• Salary is $2,000 - $3,400 a month (depending on hours: 20 - 32 hours a week), plus commission.
• Position is an exempt, at-will employee.
• Flexible schedule, Monday through Friday, with occasional required evenings, weekends, mornings, and mandatory office hours. 
• No insurance benefits are available.
• Paid vacation, sick and holiday leave are provided commensurate with schedule. 

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